888 Customer Service and Support
888’s customer service is the best I’ve ever experienced, and I say that with confidence as I’ve played on the majority of poker sites online and I always ‘test’ out the customer support each site offers.
888 are so good at customer service because it’s integral to their brand – they strive to be the best at everything and I think they really deliver in this regard. I’ve also known people who were brand new to poker be put off by other sites who complicate things, but after using 888 and their customer service help, say it was a really refreshing change. Put simply – 888 want your business and they also want to retain it; so they make things easy for you – easy to deposit, for example, but also to get help and support when you need it, be that when you’re signing up or about an ongoing bonus query.
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If you click on ‘Help’ from the 888 Poker lobby, and then choose ‘online help’ it will open up a web page where you can find answers to pretty much any question you could think of straight away, from banking through to technical issues.
However, if you still haven’t got the answer to your query from having a quick browse of this, just click on the ‘contact us’ yellow button and you can send their support team an email 24/7.
Their response times are amazingly quick – I’ve known them to get back to me in minutes before – and they consistently respond with all the information you’ve asked for so there’s no going back and forth trying to sort things out.
888, being such a huge gaming brand, offer some of the best customer service you’ll find in any online poker room. Their support team is professional, helpful, friendly and efficient and on hand to sort out any query or concern you may have, no matter how small it may seem to you.